Services help guide
Services help you organise the different appointment types your business offers. If you offer more than one service, setting them up properly makes your booking calendar clearer and easier for clients to use.
What are services?
Services are the appointment types your clients can book.
For example, you may offer consultations, treatments, sessions, haircuts, beauty services or other appointment types.
By using the Services section, you can keep your calendar bookings more organised and tailored to each service.
Why use services?
Using services helps you:
- Offer multiple types of appointments, such as consultations, treatments or sessions.
- Set specific durations and buffer times.
- Assign appointments to the right team member.
- Link prices and payments if needed.
Step 1: Open the Services section
From your dashboard:
- Go to Settings.
- Click Services.
- Click + Add Service.
Step 2: Add your service details
Fill in the details for the service you want to create.
- Service Name - For example, Free Consultation.
- Duration - For example, 30 minutes.
- Buffer Time - Optional time before or after the appointment.
- Price - Leave blank if the service is free.
- Team Member - Choose who this service applies to.
Service name: Free Consultation
Duration: 30 minutes
Price: Free
Step 3: Save your service
Once you have added the service details, click Save.
Your service will now be available to use with your calendars.
Step 4: Link the service to a calendar
Once your service is created, you can connect it to a booking calendar.
To do this:
- Go to Calendars.
- Create a new calendar or edit an existing one.
- Find the availability or service section.
- Choose the service or services you want to offer.
- Save and publish your calendar.
Clients will now see the service name and details when booking.
Quick tips
- Use clear service names so clients understand what they are booking.
- Check the duration is correct before making the service live.
- Add buffer time if you need time between appointments.
- Assign the correct team member so bookings go to the right person.
- Keep your services updated if your prices or appointment times change.
Examples of Services You Might Use
| Service Name | Duration | Price | Notes |
|---|---|---|---|
| Free Consultation | 30 mins | £0 | Intro call or first visit |
| Deep Tissue Massage | 60 mins | £45 | Paid service with buffer time |
| Skin Treatment Follow-up | 15 mins | £0 | Quick check-in after treatment |
| Coaching Session | 90 mins | £75 | Longer, paid session |